As the emphasis on customer experience grows, field service companies historically have faced significant hurdles in the road to meeting customer expectations.
Field Service Lightning transforms field service from end to end, providing regulated industries with the means to operate in the cloud. Connect your entire service workforce with tools for agents, dispatchers, and mobile employees. Dispatchers can leverage smart scheduling to provide automatic, real-time assignments based on employee skills, availability, and location. Field service employees can update work orders, change requests and job status from any device, making them more productive than ever.
Diabsolut Cloud Solutions assists our field service clients in personalizing the customer experience and maximizing the value of the solution.